What to do if a part of your Playermaker kit is broken:
- Broken case
- This is covered by our warranty policy.
- Please contact support via our submit a request form and let them know what the exact problem is. Product images and videos will help speed up the replacement process.
- Broken left or right sensor
- This is covered by our warranty policy.
- Please contact support via our submit a request form and let them know what the exact problem is. Product images and videos will help speed up the replacement process.
- Broken strap(s)
- This is not covered by our warranty policy.
- Use this link to purchase an additional pair of straps.
What to do if a part of your Playermaker kit is lost:
*Lost parts of the Playermaker kit are not covered under our warranty policy*
- Lost case
- This is not covered by our warranty policy.
- Use this link to purchase a new case.
- Lost left or right sensor
- This is not covered by our warranty policy.
- Use this link to purchase a new right or left sensor.
- Lost strap(s)
- This is not covered by our warranty policy.
- Use this link to purchase a new pair of straps.
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