A part of my Playermaker kit is broken or lost

What to do if a part of your Playermaker kit is broken:

  • Broken case
    • This is covered by our warranty policy.
    • Please contact support via our submit a request form and let them know what the exact problem is. Product images and videos will help speed up the replacement process.
  • Broken left or right sensor
    • This is covered by our warranty policy
    • Please contact support via our submit a request form and let them know what the exact problem is. Product images and videos will help speed up the replacement process.
  • Broken strap(s)
    • This is not covered by our warranty policy.
    • Use this link to purchase an additional pair of straps.

 

What to do if a part of your Playermaker kit is lost:

*Lost parts of the Playermaker kit are not covered under our warranty policy*

  • Lost case
  • Lost left or right sensor
    • This is not covered by our warranty policy.
    • Use this link to purchase a new right or left sensor.
  • Lost strap(s)
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