How do I update my sensors to the newest firmware version?

Prior to updating your device, please make sure: 

  • Both sensors are inside of the Playermaker case.
  • The case is plugged into a power source.
  • Your mobile device's Bluetooth is ON.
  • The sensors and the app are in close proximity to one another.

NOTE: On your Playermaker app, a "FW" (Firmware) icon will appear in the 'Settings' tab. This indicates that a sensor firmware update is available.


How to update your sensors:

  1. Open your Playermaker app and go to your 'Settings'.
  2. Tap on 'My sensors', then you’ll see at the bottom of the page 'New firmware available'.


  1. Press 'Update now'.
  2. Wait until the update is completed. During the update, the sensors' red and orange lights will flash until the update is completed. This will take up to 6 minutes.
  3. A pop-up message will appear giving you the option to press 'Learn more'. Here, you will receive further information on the new update and its features.
  4. You'll then be sent to an external website. When you're finished, go back to the app.
  5. Press the arrow on the top left of the screen to go back.
  6. Tap on 'Activities' at the bottom of the screen.

Now, enjoy the new update!



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