NOTE: Your Verification code is only valid for 30 minutes from when you initially received it.
What to do if you received an invalid Verification code message:
- First, make sure that you are entering the correct code onto the app.
- If the app continues to say that your Verification code is invalid, then request a new Verification code to be sent to your email.
- Make sure you wait 10 minutes from when you incorrectly entered the code to press ‘Resend code’.
- Go to your email to retrieve the new code and enter it into the app.
Still receiving an invalid Verification code message?
- Shut down the Playermaker app.
- Re-open the Playermaker app.
- Restart the Login / Signup process.
Still receiving an invalid Verification code message?
- Please contact Playermaker support via our 'Submit a Request form'.
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