My sensors are blinking red and green, what should I do next?

NOTE: Red and green blinking lights indicate that your sensors are not up-to-date with the latest Firmware version. 

If your sensors are blinking red and green, then follow these steps first:

1. Remove both sensors from the Playermaker case.
2. Press the white power button 5 times fast, on each sensor.
3. Place both sensors back inside your Playermaker case.
4. Your sensors will blink Orange (or Red if low battery).
5. Connect your Playermaker case to the charger.
6. Next, update your sensors to the newest Firmware version by following the steps in this article.

Still experiencing issues with your sensors?

• Please contact support via our submit a request form for assistance.