Playermaker's light statuses, explained

The following 3 tables break down Playermaker's light statuses:


Operational Mode

HW Versions 1.3 & 1.4

  Blue lights White lights
Status Active - Recording data Syncing data onto the Playermaker app

 


Battery Status of Sensors Inside The Playermaker Case

HW Version 1.3

  Green lights Orange lights Red lights
Battery % 60%-100% 40%-59% Low battery
Battery life in IDLE / rest mode 72 hours 24 hours None, sensors require charging / cannot start an activity

 


Battery Status of Sensors Inside The Playermaker Case

HW Version 1.4

  Green lights Orange lights Red lights
Battery % 35%-100% 20%-34% Low battery
Battery life in IDLE / rest mode 7 days 34 hours None, sensors require charging / cannot start an activity

 

Additional light gestures to be aware of / what to do if you are experiencing one of them:

Green and orange blinking light: 

  • The sensor's battery is very low.
  • Charge the sensor for a minimum of 10 minutes. After 10 minutes of charging, the light should return to a solid red color, indicating that your sensor is charging and functioning normally.

Orange light blinking weird: 

  • The sensor's battery is very low.
  • Charge the sensor for a minimum of 10 minutes. After 10 minutes of charging, the light should return to a solid red color, indicating that your sensor is charging and functioning normally.

Red and green blinking light:

  • The sensor is not up to date with the newest firmware version. 
  • Please read this article to learn how to update your sensor to the newest firmware version.

Faint red blinking light:

  • The sensor is not charging; the sensor needs to be fixed by the Playermaker Team.
  • Please contact Playermaker support via the 'Submit a Request form' and request for your Playermaker sensor(s) to be fixed. When filling in this form, please attach a video of the defective sensor(s) while it is inside the case and plugged into the charger.

Red light blinking quickly: 

  • The sensor is bricked and cannot be used; the sensor needs to be fixed by the Playermaker Team.
  • Please contact Playermaker support via the 'Submit a Request form' and request for your Playermaker sensor(s) to be fixed. When filling in this form, please attach a video of the defective sensor(s) while it is inside the case and plugged into the charger.

Red and orange blinking light

  • The sensor is updating to the newest firmware version. The lights will flash these colors until the update is completed.
  • Please read this article for more information on updating your sensor to the newest firmware version.

Red and orange blinking light (not during a Firmware update): 

  • The sensor is experiencing a defective configuration; a replacement is required.
  • Please contact Playermaker support via the 'Submit a Request form' and request a replacement device. When filling in this form, please attach a video of the defective sensors while they're inside the case and plugged into the charger.

 

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