My sensors aren't turning BLUE when I remove them from the case

If your sensors are flashing RED, then you have a low battery and you need to charge your sensors .

If your sensors still aren't turning BLUE . . .

    1. Remove both sensors from the case.
    2. Press and hold each sensor button for 12 seconds (hard reset).
    3. After the sensors' lights are off, press each button once to turn them back on.
    4. Place the sensors back inside of the case.
    5. Make sure both sensors are paired to the app.
    6. Take both sensors out of the case again and see if the lights turn blue.

If this also doesn’t work:

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