My new Playermaker sensors are flashing white (FW 3.20)

NOTE: This is ONLY relevant if you are using your Playermaker device for the very first time.

Follow these steps in order to successfully pair the sensors to your profile:
  1. Remove both sensors from the Playermaker case.
  2. Press the power button on each sensor 5 times (quickly).
  3. The sensors will blink Green / Orange / Red depending on the battery level.
  4. Place both sensors back inside of the case and connect the case to the charger.
  5. Read the following article: How to pair my sensors.

If you are still experiencing issues with your sensors, then:

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