How do I turn my sensors off / on?

Manually turning off your Playermaker sensors is not required. Simply, it is an optional way to preserve the battery life of your Playermaker sensors. 

NOTE: Do not turn off your sensors while you are performing an activity, as this action will result in your session data to be permanently deleted.

How to turn off your sensor(s):

  1. Remove your sensor(s) from the Playermaker case.
  2. Press and hold the sensor button for 7 seconds.
  3. Your sensor is now off and shouldn't show any light.
  4. Place your sensor(s) back inside the case for safekeeping.

How to turn on your sensor(s):

  1. Remove your sensor(s) from the Playermaker case.
  2. Press the sensor button once.
  3. Your sensor(s) is now on and should show a light.
  4. Next, immediately place your sensor(s) back inside the case. This allows the sensor(s) to return to IDLE or REST mode prior to conducting a session.
  5. Your sensor(s) battery life will show the same percentage as it showed prior to being turned off.

 

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  • How to hard reset the sensors?

    This article "https://playermakersupport.zendesk.com/hc/en-us/articles/4726171122065-My-session-won-t-sync-onto-the-app-" makes a reference to article about hard resetting the sensors - i.e. a troubleshooting step to fix issue with sensors not syncing with the app.  The "hard reset" link however seems to link to a page that is no longer available.

    Would you help confirm how to hard reset the sensors? And better still, provide troubleshooting steps so we can sync the sensors to the app. Thanks in advance for your assistance, look forward to your valuable feedback.

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