I received Error 54, what should I do next?

If you received "We can't find this sensor's serial number. Please contact support", then please contact support via our submit a request form and include the following details:

  1. Mention that you received Error 54.
  2. Confirm if this is (or isn't) your first time pairing your Playermaker sensors to your account.
  3. Your left and right sensor serial numbers (found on the back of each sensor).
  4. Proof of purchase. 
Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.

Have more questions?
Submit a request
Share it, if you like it.