How can I pause my subscription?

If you'd like to pause your Playermaker subscription, then please contact support via our 'Submit a Request form' and include the following details:

    1. Your order number.
    2. Your Activation Code.
    3. The email address that your Playermaker account is registered with.
    4. The email address that you used to purchase your subscription. 
    5. Your reason for pausing your subscription.
    6. The duration in which you’d like your subscription to be paused.

NOTE: If you pause your Playermaker subscription, then your sensors will automatically unpair from your Playermaker account. This means that you will not be able to conduct any new activities; however, you will still be able to use the app and its features normally and view all of your past activities.

After we receive the above details from you, we will contact you in a timely manner.

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