I received 'Wrong activation code, please try again', what should I do next?

If you received "Wrong activation code, please try again.", then:

  1. First, make sure that you are entering the correct Activation Code onto the app.
  2. If the app still says that your Activation Code is invalid, then follow these troubleshooting steps:
    • Shut down the Playermaker app.
    • Re-open the Playermaker app.
    • Try entering your Activation Code again.


Still receiving this error message?

  • Please contact support via our submit a request form and include the following details:
    1. Proof of purchase.
    2. The email address that your Playermaker account is registered with.
    3. The email address that you used to purchase your subscription. 
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