Troubleshooting
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- My new Playermaker sensors are flashing white (FW 3.20)
- The app only connected to ONE sensor
- Why did I receive a message saying that I entered an invalid verification code?
- Why am I not receiving the verification code to my email?
- What do I do if the app found too many sensors?
- My sensors are associated with another player, what should I do?
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Charging The Sensors
Starting a Session and Mounting Your Sensors
Activity Thresholds and Participation Time
Ending / Uploading a Session
Generic Questions
- The app says that my phone is too far away / my sensors lost connection
- I received 'Oops, something went wrong', what should I do next?
- What do I do if I received "Session Expired" ?
- How do I perform a hard reset to my sensors?
- When will the Android Version of the Playermaker app be made available?
- I lost my Playermaker case, but I have both of my sensors. What should I do?
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