Joel Petersen
Activity overview
Latest activity by Joel Petersen-
Joel Petersen created an article, Playermaker Android app release timeline
Feature Overview Android Compatibility Units of Measurements Select whether you want to see your running distance in miles of kilometers, and much more... Currently Available Share Activi...
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Joel Petersen created an article, How does the Playermaker system calculate sprints?
The Playermaker system calculates your 'Sprints' and 'Sprint Distance' according to a specific sprint threshold (Pro sprint threshold or Youth sprint threshold). Your 'Sprints' include the total n...
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Joel Petersen created an article, Which USB cable can I use to charge my Playermaker sensors?
USB-A to USB-C charging cable is the only cable that will charge your Playermaker device. Please see the picture below to understand what the USB-A to USB-C charging cable looks like. ...
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Joel Petersen created an article, I received 'Oops, something went wrong', what should I do next?
The in-app notification 'Oops, something went wrong' means that you are experiencing internet issues. Here are our recommendations on what to do if you received this notification: Connect your pho...
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Joel Petersen created an article, I received 'Session Expired', what should I do next?
Receiving the following pop-up notification 'Session Expired' means that a different mobile device signed in to your Playermaker profile, resulting in you being automatically signed out of your Pla...
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Joel Petersen created an article, Youth sprint vs Pro sprint threshold, explained
Upon creating a Playermaker account, the Playermaker system will automatically place you in one of the two sprint thresholds, Youth sprint or Pro sprint. This automation is based on the age that is...
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Joel Petersen created an article, How can multiple mobile phones use the same Playermaker account?
It is possible for multiple mobile phones to use the same Playermaker account as long as it is NOT at the same time. If two mobile devices try to log into the same account (at the same time), then ...
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Joel Petersen created an article, How can multiple players use the same Playermaker device?
Multiple players can use the same Playermaker device as long as: Each player has a valid membership. Not sure if you have a valid membership? Read this article to find out. The Playermaker devi...
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Joel Petersen created an article, How do I perform a hard reset to my sensor(s)?
How to perform a hard reset to your sensor(s): Remove your sensor(s) from the Playermaker case. Identify the white button on your sensor. Press and hold this button for 12 seconds (hard reset). M...
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Joel Petersen created an article, Which type of shoes can I use with my Playermaker straps?
The # 1 recommended way to wear your Playermaker straps is with cleats or turf shoes. This article includes our recommendations on how to wear your Playermaker straps according to the different sho...