sabrina barton

  • Total activity 206
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Activity overview

Latest activity by sabrina barton
  • sabrina barton created an article,

    One sensor is not charging

    A solid sensor light means that your sensor is charging successfully. If one or both of your sensor lights are not flashing a solid color (red / orange / green) when plugged into the charger, then ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • sabrina barton created an article,

    How do I renew my membership?

    How to renew your Playermaker membership: Reach out to Playermaker support via our 'Submit a Request form' and include the following details: Mention that your membership expired. Mention if you'...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • sabrina barton created an article,

    What to know upon canceling my subscription and letting my membership expire

    Canceling your subscription will cause your Playermaker membership to expire. When your membership expires, then your sensors will automatically unpair from your Playermaker account. This means tha...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • sabrina barton created an article,

    How do I sync my data onto the app?

    What's needed to sync your session onto the app: Playermaker case Playermaker sensors  iOS or Android device Bluetooth Internet How to sync your data onto the app: First, make sure that both of ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • sabrina barton created an article,

    Can I edit my training participation time?

    Currently, the ability to edit training participation duration on the Playermaker app is not available.  We highly suggest that you read this article to understand how the Playermaker system calcul...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • sabrina barton created an article,

    When does my billing cycle occur?

    Your billing cycle (or billing date) corresponds to the day of the month in which you receive your Activation Code in your email. NOTE: Currently, it is not possible to change your billing cycle (b...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • sabrina barton created an article,

    Playermaker's subscription terms

    We offer monthly, annual, and 24-month subscription plans. Prices are clearly displayed on the Playermaker website. All Playermaker subscription plans: Are automatically renewed until they are can...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes
  • sabrina barton created an article,

    I received 'User not found' when trying to log into the app

    If you are receiving the pop-up notification 'User not found' when attempting to login into your Playermaker account, then one of the following points may be relevant to you: You are misspelling y...

    • Edited
    • 1 follower
    • 0 comments
    • 2 votes
  • sabrina barton created an article,

    I am interested in becoming a Playermaker Ambassador

    We are excited that you are interested in becoming a Playermaker Ambassador! Please use this form to officially apply to our Ambassador program. Following your submission, someone from our marketin...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • sabrina barton created an article,

    Where can I find my sensors hardware version on the Playermaker app?

    How to view your hardware version on the app: Open the Playermaker app. Go to 'Settings'. Press 'About'.  Your sensors' hardware version is labeled as 'HW' under both your 'Right sensor' and 'Left...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote